Business Relationship Manager

Marketing · Toronto, Ontario
Department Marketing
Employment Type Full-Time
Minimum Experience Experienced

Role: Business Relationship Manager


The Business Relationship Manager will support the business to define their requirements and objectives that need to be achieved; Contribute in defining and managing the business scenarios, assuming the role of "integrator" between the business and company needs; Clarifies needs expressed by key-users, transforms user requests into demands understandable by stake holders; Manage and challenge project demands from business, ensure they are driven forward; Participate in various global projects needs; Follows and manage local project or enhancement realization. The Business Relationship Manager will have hands-on experience with operations and/or support in a fast-moving, highly-critical, enterprise application environment; Solid understanding of ITIL best practices; Significant experience and knowledge of systems design, application platforms, knowledge of security and communications networks, and knowledge of technical and user-related aspects of a personal computer environment; Broad IT knowledge and experience; Coordination of resources, leading small teams.


You are someone who is:

  • A Bachelor’s Degree
  • A minimum of 5 years related work experience
  • Superior analytics skills
  • Ability to work and manage projects both independently and with a larger team to achieve goals
  • Experience working with and presenting/communicating to senior executives

What we offer:

  • Strong annual Base
  • Paid vacation and personal time
  • Fully company paid Health and Dental benefits, including EAP
  • Comprehensive training
  • Participation in contests and performance incentives, with the chance to win fantastic prizes
  • Ongoing professional development opportunities & training
  • Ability to work from home on a full-time basis anywhere in Canada


Desired Experience/Skills:

  • Ability to structure thinking in a logical manner and articulately communicate ideas
  • A self-directed, independent thinker that can move to answers quickly supported by data and analysis
  • Results-oriented with effective interpersonal/teaming skills
  • Experience working at a top-tier professional services or in a strategic role
  • Outstanding research, analytics, and quantitative aptitude; advanced attention to detail required for success in this role
  • Effective problem-solving skills with the ability to exercise judgment consistent with achieving organizational goals and strategies
  • A thorough knowledge of business activities


Specific responsibilities:

  • Combine analysis with an understanding of the business in order to drive strategic insights and recommendations
  • Design, shape and execute detailed business needs
  • Develop presentations, wireframe, flows and management reports for senior leaders
  • Become a trusted business partner that provides meaningful recommendations and insights
  • Serve as a liaison between IT and business

Who we are:

At Insurance Supermarket Inc.,  we pride ourselves on being one of the largest Canadian independently owned Third Party Administrators.  We offer comprehensive Life Insurance products that have helped over 250,000 Canadians with their financial and life planning needs and now we are pleased to announce that we have opened our doors in the US to help Americans plan ahead.

Our team of highly motivated and knowledgeable professionals have been proudly helping Canadian consumers with trusted advice for over 11 years and we want to bring this knowledge and success to the US. We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our employees are amazing: professional, proactive, and passionate.



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  • Location
    Toronto, Ontario
  • Department
  • Employment Type
  • Minimum Experience