Bilingual New Business Administrator

Admin. · Montreal, Quebec
Department Admin.
Employment Type Full-Time
Minimum Experience Mid-level

Bilingual New Business Administrator

The Bilingual New Business Administrator is the liaison between Specialty Life Insurance and contracted brokers. They manage incoming inquiries, maintain regular communication with affiliated brokers and ensure exceptional customer service to all brokers and customers.


Duties and Responsibilities:

  • Manage all new business from pending status to in force (includes but is not limited to notifying brokers of outstanding requirements, and conducting follow-ups with them and departments within the company)
  • Ensure MIB requirements are requested and received from the underwriting team
  • Review the new business requirement reports on a daily basis, and respond accordingly
  • Accountable for maintaining an electronic database of applications, documents, letters and similar that are sent and received from brokers and MGAs
  • Issue and send mail to policyowners in a timely manner
  • Assist brokers and MGAs with enquiries and requests as necessary


Other Responsibilities:

  • Attend virtual information sessions
  • Resolve technical issues through direct communication with insurance companies and advisors
  • Participate in special projects/assignments as requested


Required Skills, Abilities and Other Attributes:

  • Excellent verbal and written communication skills
  • Effectively able to work independently and in a team environment
  • Proficient knowledge of Windows and Microsoft Suites (Word, PowerPoint, Excel, Outlook), Adobe Pro
  • Strong attention to detail and accuracy
  • Proficient with Gmail, web based applications, VirtGate
  • Strong analytical and problem-solving skills
  • Self-driven and customer-service oriented
  • Strong time management and multi-tasking abilities
  • Effective organizational skills
  • Bilingualism (French) is required


This job description is a summary of the typical functions of the job, and not an exhaustive list. Responsibilities, tasks and duties of the jobholder might differ from those outlined in the job description, and that other duties, as assigned, may be part of the job.


What we offer:

  • Opportunity to work with engaged and professional teams and colleagues;
  • Exponential growth opportunity in a dynamic and fast-moving environment;
  • Opportunities to be part of a fun technology-oriented organization;
  • A long-term perspective within a stable but growing working environment;
  • Attractive financial offer, according to your experience and performance (base salary, meal tickets etc.)
  • Private medical insurance;
  • Other bonuses available;
  • Work from home opportunity;
  • Different incentives: snacks and drinks at the office;
  • A growing, dedicated team of high-performing people, passionate about technology;
  • Team building, annual parties and other social events.



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  • Location
    Montreal, Quebec
  • Department
  • Employment Type
  • Minimum Experience